Legal documents
Separate documents for the Guester service, data and websites.
Legal notices, data rights and security: info@theartifics.com.
Guester service
Service scope, use and support terms.
Guester Terms of Service
Service terms, electronic acceptance, mutual confidentiality and responsibilities for hotel operators.
Guester Service Description
Modules, data sources, integrations and service boundaries.
Support and Service Level Agreement (SLA)
Support scope, service-level measurement, incident priorities, maintenance boundaries and escalation.
Founding Hotel Program Terms
Three calendar months of free use from activation, with no automatic paid conversion.
AI, Automation and Integration Authority
Property- and function-scoped permissions, human approval and stopping external actions.
Data and privacy
Personal data, providers and cookies.
Privacy Notice and Turkish Data Protection Disclosure
Purposes, legal bases and rights relating to website visitors, enquiries and panel users.
Data Processing Agreement (DPA)
Hotel-data instructions, security, subprocessors, transfers, incidents and deletion obligations.
Subprocessors and Data Flows
Data sources, private cloud/data-centre infrastructure in Türkiye and information received by external services.
Website
Using The Artifics and Guester websites.