Guester’s hotel rate shopping tool tracks the public OTA rates of the hotels you compete with, every day, by date, room type and sale conditions. It shows the context before your next pricing move, in the same workspace where your team reads reviews and runs the day.
A rate shopper for hotels that decide their own prices
An independent hotel usually checks competitor rates the manual way: open Booking.com, type the dates, scroll, take a screenshot, paste it into the group. It happens on Monday, sometimes on Thursday, rarely on the day a big event is announced. The decision that follows is made from a partial picture and a memory of last year.
Guester keeps the picture current. You choose the hotels that matter, and the workspace refreshes their public rates at least once a day, for the dates ahead, with the room type and the conditions attached to each price. A refundable rate is not confused with a non-refundable one, and a suite is not compared with a standard double.
What competitor rate tracking shows
- Your set, side by side. The hotels you chose, with today’s public rate for each date ahead, next to your own.
- By room type and conditions. Like for like: the same room category and the same cancellation terms, so a low number is never a false alarm.
- Movement, not just position. Because rates are refreshed daily, you see how a competitor’s price for a date has changed, not only where it stands today.
- In the morning. Rate context is part of the Morning Brief, so the general manager sees it before the first phone call.
Hotel rate intelligence, decision by your team
Guester does not change your rates. It puts the competitor context next to the decision, and Claire, the assistant inside the workspace, can summarise what moved and what to check before you act: the same dates, the same room type, local events, your own booking pace. The pricing decision stays with the general manager and the revenue owner, where it belongs in an independent hotel.
If you want a rate plan that uses this context without a revenue department, our guide to dynamic pricing for small hotels walks through a practical version.
What rate tracking in Guester takes off the desk
- The Monday screenshot round through Booking.com and Expedia.
- The competitor rate spreadsheet that is accurate for one day a week.
- The separate rate shopper subscription that only one person logs into.
- The question in the group chat: “what are they charging this weekend?”
Your channel manager and PMS keep setting the rates. Guester keeps the context current.
Built for independent hotels
Enterprise rate intelligence products are built for revenue teams with a weekly meeting. Guester is built for a general manager who prices the hotel between two other jobs. The competitor set is small and chosen by you, the refresh is daily, and the same workspace holds your guest reviews and daily operations, so the rate view is one tab away from everything else, not a separate login.
Guester is built by a founder who spent two and a half years at a hotel front desk. Read about the team.
Questions hotel teams ask
Where do the competitor rates come from?
From the public rates the hotels publish on online travel agencies, refreshed at least once a day for the dates ahead, with room type and sale conditions recorded alongside each price. Guester does not use private or contracted rates.
Does Guester change our prices?
No. Guester shows the competitor context and helps you check it. Rate changes are made in your channel manager or PMS by your team, as they are today.
How many competitors can we track?
You choose a competitor set that reflects how guests actually compare your hotel. The set can be changed at any time. The right size and the markets to cover are agreed during onboarding.
See your competitor set in context
Book a demo: thirty minutes, example data, your questions about your market.